# Privacy Policy 2Hero AB (org. nr 559476-1388), a Swedish corporation, and its subsidiaries (“2Hero,” “we,” “our,” or “us”) understand that privacy is important to visitors to our websites (our “Sites”) and users of our products and services (our “Products”). This Privacy Policy ("Policy") explains how we collect, use, and share your personal information, and how you can exercise your privacy rights. If you are unable to access this Policy due to a disability or any physical or mental impairment, please contact us using the contact details in the How to Contact Us Section and we will arrange to supply you with the information you need in an alternative format that you can access. This Policy covers personal information we process: (1) When you visit our Sites, and in the usual course of business, such as in connection with our events, sales, and marketing activities (collectively, "**Visitors**"); and (2) When you register to or otherwise use 2Hero Products whether as an individual, as an applicant, team member, or employee of our customers (collectively, "**Users**"). (3) When you win a prize at one of our events (collectively, "Prize Winners"). This Policy does not apply to Sites or Products that display or link to different privacy policies. This Policy also does not apply where 2Hero processes personal information of our customers on their behalf; our collection and processing of such personal information is governed by our agreements with those customers. ## **1. WHO WE ARE** 2Hero is a company headquartered in Stockholm, Sweden. With the 2Hero platform (”Platform”), developers can build super capable, scalable, reliable and secure software systems faster. The Platform consists of a selection of the world’s best technologies for each category needed to build typical enterprise software systems. Developers select the capabilities they need and then click play to run their system infrastructure. Their first line of code is super scalable, reliable and secure as long as they adhere to normal coding standards. 2Hero automatically sets up all the infrastructure developers need like development / test / staging / production environments, CI / CD pipelines, ML / AI and background jobs. ## **2. PERSONAL INFORMATION WE COLLECT** The information we collect depends on the context of your interactions with 2Hero and the choices you make (including your privacy settings), the Products and features you use, your location, and applicable law. ### **(i) Information You Provide to Us** #### **WHEN YOU VISIT OUR SITES** Certain parts of our Sites may ask you to provide personal information voluntarily. We collect and store personal information that you directly provide us through our Site, through interactions on social media, participation in a survey or promotion, application for a job, when downloading white papers on our Sites, and at events. We will collect certain personal information so that we may fulfill your request or keep in touch in connection with our sales and marketing activities (always in accordance with your marketing preferences). Information we collect includes: * **Contact information:** your name, email address, phone number, mailing address, billing address, and usernames; * **Demographic data:** your job title, company name, city, state, and country; * **Payment information**: your credit card numbers and other payment information. Our third- party payment processors (like Stripe) collect this information if you purchase our Products, such as online training, cloud services, or software subscriptions; and * **Content and communication**s: any data you enter into any ‘free text’ boxes on our forms; comments in our chat forms, and communications with us on social media and other platforms (like GitHub and Twitter), through phone, or messaging services (like Discord and Slack). #### **WHEN YOU USE OUR PRODUCTS** If you are a User, you or your employer, may provide certain personal information to us through the use of 2Hero Products - for example, when you register for a 2Hero account to access and use our Products, when you consult with customer support, or send us an email or communicate with us in any way. Personal information we collect may include: * **Business contact information:** such as your name, job title, organization, phone number, email address and country. * **Marketing information**: such as your contact preferences. * **Account log-in credentials**: such as your email or username and password when you sign up for an account with us and the unique User/team ID assigned to you in our systems. * **Troubleshooting and support data**: such as personal information you provide or we otherwise access in connection with support queries we receive from Users. This may include, for example, contact or authentication data, the content of your chats and other communications with 2Hero, and the product or service you are using related to your help inquiry. #### **WHEN YOU WIN A PRIZE AT OUR EVENTS** If you are awarded a prize at one of our events in recognition of your achievements, you or your employer, may provide certain personal information to us that we need to comply with regulations and pay you the prize. Personal information we collect may include: * Personal contact information: such as your name, email address, phone number and postal address. * Bank Account Information: such as bank name, clearing number and account number. ### **(ii) Information We Collect Automatically.** #### **WHEN YOU VISIT OUR SITES** When you visit our Sites or interact with our emails, we gather certain technical information from your browser or device automatically and store it in log files. In some (but not all) countries, including countries in the European Economic Area ("EEA"), UK and Switzerland, this information is considered personal information under data protection laws. To the extent that this automatically collected data includes, or is linked to, personal information, we will treat the data in accordance with this Policy. This information we collect includes: * **Geolocation data**: Such as your geolocation data when you visit our Sites and use our Products. For example, we may derive your general location using IP address. * **Identifiers and device information**. Such as your device’s operating system, device identifier, customer ID and other device information, user agent string, Internet Protocol (IP) address, access times, browser type, and log data detailing your interactions with our Site (e.g., number of clicks, pages viewed, information searched for), and the website you visited before and after coming to our Site (i.e., referrer header) are logged automatically. When you submit a support ticket, we receive data from the user agent string of your browser, which includes device information, browser information, OS information, city, state, country, and IP address. * **Information collected through social media and other platforms**. We receive information about you when you engage with us through various third-party platforms, for example, by joining our Slack community or Google group, liking us on Facebook, connecting on LinkedIn, GitHub, or Meetup, following us on X or Instagram, registering for training through Content Raven, or sharing content from our Site on Facebook, X, or LinkedIn. The data we exchange with these third-party platforms may depend upon your privacy settings with these platforms. You should review and consider adjusting your privacy settings on third-party websites and services before engaging. Do not provide us with any sensitive personal data through these platforms. We are not responsible for the data protection and use practices of these third-party platforms. Please see their privacy policies to learn how they use your information. For more information please see the “Our Use of Cookies and Other Technologies” and “Product telemetry data” sections below. #### **WHEN YOU USE OUR PRODUCTS** When you use our Products, we collect certain technical information from your browser or device automatically. This information includes: * **Geolocation data:** Depending on your device settings, we collect geolocation data when you use our Products. For example, we may derive your general location using IP address. * **Product telemetry data**: Such as telemetry data and other data about your usage, including your IP Address and other unique identifiers in combination with information about the version of our software you are running and how it is configured, to collect and aggregate certain diagnostic and analytics information. We may combine this information with information you provide when you download our Products or provide to customer support, including the name of your organization or company. You can turn off the collection of telemetry data as described in the “Choices” section below and as described further in the applicable product documentation. * **Inferences**. We infer new information about you and your company from data we collect, including using automated means to generate information about your likely preferences, your service and product needs or other characteristics. For example, we infer your city, state, and country location based on your IP address. * **Information collected through social media and other platform**s. We receive information about you when you engage with us through various third-party platforms, for example, by joining our Discord community or Google group, liking us on Facebook, connecting on LinkedIn, GitHub, or Meetup, following us on X or Instagram, registering for training through Content Raven, or sharing content from our Site on Facebook, Twitter, or LinkedIn. The data we exchange with these third-party platforms may depend upon your privacy settings with these platforms. You should review and consider adjusting your privacy settings on third- party websites and services before engaging. Do not provide us with any sensitive personal data through these platforms. We are not responsible for the data protection and use practices of these third-party platforms. Please see their privacy policies to learn how they use your information. ### **(iii) Information We Collect from Third-party Sources.** We may occasionally receive your personal information from third party sources including our affiliates, marketing and research partners, and companies such as Cognism (contact database), Hootsuite (social media management platform), Kickfire (company database), and LinkedIn. Users of our Products may also provide your personal information when they identify you as a billing, support, or technical contact, or when inviting you to use our Products or attend our events. If you integrate or link a third-party service with our Sites or Products, we may receive personal information about you from that third-party service based upon the settings and permissions you've established with such third party service, and that third party service's privacy practices. The types of information we collect from third parties may include contact information, demographic data, and content and communications. We use this information to maintain and improve the accuracy of the records we hold about you, identify new customers, and provide a more tailored advertising experience. We may combine this information with other information we collect about you through our Sites and Products. When you are asked to provide personal information, you may decline. But if you choose not to provide information that is necessary to provide certain Products, those Products may not be available or function correctly. Finally, you have the option to create a 2Hero Cloud account and log into such account using third-party sign-in services. Third-party sign-in services will authenticate your identity and provide you with the option to share with us certain information, such as your full name, nickname, e-mail address and picture. 2Hero receives this data from the third-party sign-in service as part of the creation, authentication and authorization framework in connection to your 2Hero Cloud account. ## **3. OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES** Our Sites and related online services use cookies and similar technologies to enable certain functionality and help collect information about your visit. We use the following technologies, over which you have certain options: “**Cookies**” are small text files, typically containing a unique string of letters and numbers, stored on your hard drive by a Site. When you return to the Site using the same browser, the Site can read the cookie and thereby gather information about your usage over time. Among other things, we use cookies and other technology to see which areas and features are popular and to count visits, which helps us to improve our Site, our Products, and your experience. Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and to reject cookies. If you choose to remove reject cookies, this could affect certain features or services of our Site or other Products. For specific opt out links and to manage your preferences in relation to first and third party cookies please see our [Cookie Policy](https://legal.cillers.com/cookie-policy). ### **Web Beacons** We may collect information using Web beacons. Web beacons are electronic images that may be used on our Site, Products, or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened and acted upon. ### **Google Analytics** We use cookies served by Google Analytics to collect limited data directly from your browser to enable us to better understand your use of the Sites and Services, including making use of the demographics and interests reports services of Google Analytics. Further information on how Google collects and uses this data can be found at . You can opt-out of all Google supported analytics within the Services by visiting . ### **Analytics and Advertising** We work with third parties to provide analytics and advertising services in connection with our Sites and Products. These third parties use cookies, web beacons, or similar technologies to automatically collect some of the information described above from visitors of our Sites and Products over time and across third party Web sites and mobile applications for purposes of analytics and advertising. We use the analytics information to analyze and improve our services. Our advertising partners use the information to try to understand your interests and show you relevant advertising about products and services from and on behalf of us and others. Our third-party analytics and advertising partners may provide you with options to opt-out of certain information collection. For additional information about online interest-based advertising, our use of cookies and other similar tracking technologies, and how to opt-out of having your information used for these purposes by many of these third-parties, please see our [Cookie Policy](https://legal.cillers.com/cookie-policy). ### **Telemetry data** If you initiate a support request, you may be required to provide us with certain log information or other data about your systems, servers, and clients to allow us to provide such support services. ### **Do Not Track** There are many ways through which web browser signals and other similar mechanisms (for example, “Do Not Track”) can indicate your choice to disable tracking, and, while we and others give you choices described in this Policy, we do not currently honor these mechanisms. ## **4. OUR USE OF PERSONAL INFORMATION** 2Hero processes personal information for the following business purposes, and if you are a resident in the EEA or UK, on the legal basis identified in this section below. ### **(i) Providing our websites and Products** In reliance on our legitimate interest, we process your personal information to operate and administer our websites, and to provide, operate, and maintain our Products. ### **(ii) Communicating with you about our Products** We may send you service, technical and other administrative or technical email, messages and other types of notifications (such as distribution and product updates and product patches and fixes) in reliance on our legitimate interests in administering our Products and providing certain features. These communications are considered part of our Products and in most cases you cannot opt-out of them. If an opt-out is available, you will find that option within the communication itself. ### **(iii) Providing necessary functionality** We process your personal information in reliance on our legitimate interest to provide you with the necessary functionality required during your use of our websites and 2Hero Products. ### **(iv) Transactional considerations** We process your personal information to complete transactions, and send you related information, including purchase confirmations and invoices, to perform our contract with you and to the extent necessary in reliance on our legitimate interest. ### **(v) Handling contact and support requests** If you fill out a “Contact Us” web form or request support as a User, or if you contact us by other means including via a phone call, we process your personal information to perform our contract with you and/or (if we have not entered into a contract with you) to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you. ### **(vi) Administering Events** We process your personal information to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you, billing, registration and to connect you with other event attendees, to perform our contract with you, or to the extent necessary for our legitimate interests in fulfilling your requests to attend any such events. ### **(vii) Developing and improving our websites and services** We process your personal information to analyze trends and to track your usage of and interactions with our websites to the extent it is necessary for our legitimate interest in developing, improving and troubleshooting our websites, marketing activities and the 2Hero Products and providing you with more relevant content and service offerings, or where necessary, in reliance on your consent. ### **(viii) Sending marketing communications** We will process your personal information for marketing purposes in accordance with your preferences, such as to communicate with you via email, SMS or telephone about services, features, surveys, newsletters, promotions or events we think may be of interest to you and/or to provide other news or information about 2Hero and/or our select partners, in each case in reliance on our legitimate interest in conducting direct marketing or where necessary with your consent. Please see the "Your Privacy Rights" section below, to learn how you can control the processing of your personal information by 2Hero for marketing purposes. ### **(ix) Displaying personalized advertisements and content** We process your personal information to conduct marketing research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests to the extent it is necessary for our legitimate interest in supporting our marketing activities or advertising our Products or, where necessary, to the extent you have provided your prior consent (please see the "Your Privacy Rights" section, below, to learn how you can control how the processing of your personal information for personalized advertising purposes). ### **(x) Promoting the security of our websites and services** To the extent necessary for our legitimate interests in promoting the safety and security of our websites and services, we use your personal information to investigate and prevent fraudulent transactions, unauthorized access to the websites, our Products, and other illegal activities. ### **(xi) For our business purposes** For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and features, enhancing, improving or modifying our products and services, identifying usage trends and expanding our business activities in reliance on our legitimate interests. ### **(xii) Complying with legal obligations** We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of personal information to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, our Products, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests. As a Swedish company, 2Hero is prohibited under Swedish laws and regulations from engaging in business, directly or indirectly, with certain countries and persons designated by the Swedish government. To comply with such laws and regulations, including for purposes of compliance with the Office of Foreign Affairs guidelines and sanctions program, 2Hero may request additional personal information and process such additional personal information for purposes of compliance with a legal obligation to which 2Hero is subject. ### **(xiii) Reviewing compliance with applicable usage terms** We process your personal information to review compliance with our contract with you or your organization (where applicable) to the extent that it is in our legitimate interest to ensure adherence to the relevant terms; and ### **(xiv) Other purposes** We will process your personal information for other purposes about which we notify you in advance, or for which we receive your consent. In general, we collect and process personal information about you, as necessary to provide the Products you use, operate our Sites and business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests as described in this Privacy Notice and in our notices to you. ## **5. SHARING OF PERSONAL INFORMATION** We may share or disclose your personal information to the following categories of recipients: ### **(i) Among our affiliates.** We may share your personal information with our affiliates, which include companies owned by or under common ownership of 2Hero, all of which will be required to use your personal information as described in this Policy. ### **(ii) Partners and other similar parties** We may share your personal information with our partners, event clients, sponsors and co-sponsors of events, such as but not limited to Couchbase, Redpanda, Kong, Google, Amazon Web Services, OutSystems, Curity, Telavox, Codento, CompileIt, Monterro, Sandvik and Polytope, whose information we believe may be relevant to you. We may also share your personal information with research and advisory firms whose reports are offered through our Sites (subject to applicable laws). ### **(iii) Third-party vendors and other service providers** We may share your personal information with our third-party vendors and service providers that we use to provide services such as payment processing, reselling services, support ticket portals, secure transfer software, cloud hosting, video conference services, venues, marketing automation platforms, project management tools, registration services, learning management services, collaboration and communication tools (including surveys), data backup services, and professional services. ### **(iv) Business transfers** We may share your personal information with other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business or assets by another company or third party, or in the event of a bankruptcy, dissolution, or related or similar proceedings. ### **(v) Compliance with laws** We may share your personal information as required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law or the reasonable requests of law enforcement. ### **(vi) Legal rights** We may share your personal information to enforce our [Terms of Use](https://legal.cillers.com/terms-of-use) or other agreements, to protect the security or integrity of our Sites and Products, or to exercise or protect the rights, property, or personal safety of 2Hero, our customers, users, or others. ### **(vii) Advertising partners** We may partner with third party advertising networks, exchanges and social media platforms to display advertising on our websites or to manage and service advertising on other sites and we may share personal information with them for this purpose. Please see the section above "Our Use of Cookies and Similar Tracking Technologies" for further information. ## **6. YOUR CHOICES ABOUT PERSONAL INFORMATION** Depending on your location, your jurisdiction, and subject to applicable law, you may have the rights below with regard to the personal information we control about you. We will respond to your requests within the appropriate timeline under applicable law. ### **Communications preferences.** You can stop receiving promotional emails from us by clicking on the “unsubscribe link” provided in such emails or by contacting us at the contact details set forth below. We make every effort to promptly process all unsubscribe requests. If you opt out, we may still send you transactional communications (e.g., non-promotional emails such as emails about training and events you registered to attend and technical or security notices). ### **Privacy Rights (EEA residents)** EA residents are afforded certain privacy rights by relevant privacy laws, such as the General Data Protection Regulation ("GDPR") ### **European Data Protection Rights (EEA Residents)** If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data: * You may request **access to, and correction or erasure** of, your personal information at anytime. * You can **object to processing** of your personal information, ask us to restrict processing of your personal information or **request portability** of your personal information. * If the processing of personal information is based on your consent, you have a **right to withdraw** **consent** at any time for future processing. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. * You have the right **to complain to a data protection authority** about our collection and use of your personal information but we encourage you to first contact us with any questions or concerns. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Economic Area (“EEA“) are available at * 2Hero does not engage in any automated decision making with User personal information. You may exercise the rights above by by emailing us at [privacy@2hero.dev](mailto:privacy@2hero.dev.). ## **7. U.S. STATES DATA PRIVACY** If you are a U.S. resident of California, Colorado, Connecticut, Utah, and Virginia, please review our [U.S. State Data Privacy Notice](/privacy-policy/u.s.-states-privacy-policy) for additional information on the terms and rights available to U.S. residents in those states. ## **8. HOW WE STORE AND PROTECT PERSONAL INFORMATION** ### **Storage and processing** Your information collected through the Sites and our Products may be stored and processed in any country in which 2Hero or its subsidiaries, affiliates, or service providers maintain facilities including your region, the United States, United Kingdom, European Economic Area, Canada, Singapore, India, Hong Kong, Israel, Japan, Malaysia, Singapore, South Korea, United Arab Emirates, Australia, amongst others. Our processing locations are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect the data in the event of an outage or other problem. We take steps designed to ensure that the data we collect under this Privacy Policy is processed according to the provisions of this Privacy Policy and applicable law wherever the data is located. ### **International data transfers** When we transfer personal information from the European Economic Area, the United Kingdom, or from Switzerland to the United States or other countries which have not been determined by the European Commission to have laws that provide an adequate level of data protection, we use legal mechanisms, including contracts, designed to help ensure your rights and protections. Specifically, our website servers are located in the United States and in the EU and our affiliates, partners, third parties and service providers operate in the United States, United Kingdom, European Economic Area, Canada, Singapore, India, Hong Kong, Israel, Japan, Malaysia, Singapore, South Korea, United Arab Emirates, Australia, amongst others. This means when we collect your personal information, we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. The safeguard 2Hero primarily relies upon is the European Commission-approved standard contractual clauses. For more information about these mechanisms, please contact us using the contact details provided in the “How to Contact Us” section below. ### **Keeping your information safe** 2Hero cares about the security of your information and takes reasonable and appropriate technical and organizational measures designed to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction of personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information. For this reason, you should be mindful of the information you provide to us. ### **Lawful basis for processing personal information (EEA only)** If you are located in the European Economic Area (EEA), 2Hero AB is as a rule the data controller of your information. For more details on the legal bases used for the processing of your personal information, please see section 4 "Our Use of Personal Information". Our legal basis for collecting and using the personal information above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will indicate this at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences, if any, if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of a third party), we will indicate to you at the relevant time what those legitimate interests are.If you have questions about the legal basis for processing or want to find out more, please contact us using the details at the end of this Privacy Notice in the Section "How to Contact Us". ### **Retention** We retain personal information for as long as we have an ongoing legitimate business need to do so. For example, we retain your account information for as long as your account is active or as needed to provide you with Products you have requested or authorized, including maintaining and improving the performance of the Products and protecting system security. We also retain personal data as needed to maintain appropriate business and financial records, protect our legal interests, resolve disputes, or comply with legal or regulatory requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will store your personal information using appropriate security measures and take appropriate steps designed to isolate it from any further processing until deletion is possible. ## **9. CHANGES TO OUR PRIVACY NOTICE** 2Hero may modify or update this Privacy Policty from time to time to reflect the changes in our business and practices. Please review this page periodically. If we make any changes to this Privacy Polcity, we will notify you by changing the "Last modified" date at the bottom of the page. If we make any material changes, we will provide you with additional notice or obtain consent as may be required by applicable law. ## **10. HOW TO CONTACT US** If you have any questions, complaints, or concerns about how your information is handled, please email us at [privacy@2hero.dev](mailto:privacy@2hero.dev.). Our main address is Sandhamnsgatan 75G, 11528 Stockholm, Sweden. If you would like to exercise any of your rights for yourself or on behalf of someone else, please email us at [privacy@2hero.dev](mailto:privacy@2hero.dev.).
# U.S. States Privacy Policy If you reside in California, Colorado, Connecticut, Utah, or Virginia, this U.S. state data privacy policy applies to you and supplements the rest of our [Privacy Policy](https://legal.cillers.com/privacy-policy). Please refer to the state in which you reside to learn more about additional terms and rights that may apply to you. ## California The California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), requires us to provide California consumers with some additional information regarding how we collect, use, and disclose your personal information, and the rights available to California consumers under the CCPA. The terms used in this section have the same meaning as in the CCPA. As described in detail in section 2 of our [Privacy Policy](/), we may collect the following categories of information about you through the 2Hero Product or when you visit our sites: * Identifiers, such as your name and email address; * Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your contact information; * Device identifiers, such as your IP address; * Internet or other network activity information, such as your browsing history or app usage; * Geolocation data; such as your approximate location based on your IP address and other information that identifies or can be reasonably associated with your device; * Commercial information, such as transaction data; * Your account log-in information i.e. username and password to access your account (if you have an account with us); * Professional or other employment related information, such as where you work and your title; and * Financial information, such as credit card and payment data. The sources from which we collect personal information are described in Section 2 ("Personal Information We Collect") of our [Privacy Policy](/). The business and commercial purposes for which we collect this information are described in section 4 ("Our Use of Personal Information") of our[ Privacy Policy](/). The categories of third parties to whom we "disclose" this information for a business purpose are described in section 5 ("Sharing of Personal Information") of our [Privacy Policy](/). #### Sales and Sharing of Personal Information 2Hero does not sell personal information as the term “sell” is traditionally understood (i.e. for money). However, the CCPA defines "sale" very broadly. It includes the disclosure of a California resident's personal information in exchange for anything of value. Like many websites and apps, our Sites and related online services use cookies and similar technologies to enable certain functionality, help collect information about your visit, and, if you choose to enable such cookies, show you relevant advertising about products and services from and on behalf of us and others, as described in Section 3 ("Our Use of Cookies and Similar Tracking Technologies"). The use of such cookies which disclose or make available a California resident’s personal information (including IP addresses, cookie IDs, and mobile IDs) to third parties including advertising partners may be considered a “sale” of personal information under the CCPA (given its broad definition of "sale"), or a "share" of personal information under the CPRA amendments (which is defined as the disclosure of personal information for the purposes of cross-context behavioral advertising). According to how the terms "sale" and "share" are defined under the CCPA, in the year before this section was last updated, we may have "sold" or "shared" the following categories of personal information to third parties: identifiers (like your IP Address) and other electronic network activity (such as browsing history). We may have "sold" or "shared" these categories of personal information to the third parties listed in section 5 ("Sharing of Personal Information") of this Privacy Policy. We do not knowingly sell or share personal information of California residents who are under 16 years of age. ## California Privacy Rights If you are a California resident, you may have the following rights under the CCPA, subject to certain limitations and exceptions under applicable law: * Know and Access: You have the right to request to know and access the following information covering the 12 months preceding your request: * the categories of personal information we have collected about you; * the categories of sources from which your personal information was collected; * the business or commercial purposes for collecting, "selling" and/or "sharing" your personal information; * the categories of third parties to whom we have disclosed, "sold" or "shared" personal information about you; and * the specific pieces of personal information we have collected about you. You have the right to receive your personal information in a portable and commonly used format. * Correct: You have the right to request that we correct any of your personal information that we have collected from you that is inaccurate. * Delete: You may have the right to request that we delete certain personal information we have collected from you. * Opt out of the Sale and Sharing of your personal information. You have the right to request that a business not "sell" or "share" your personal information with a third party, as those terms are defined under the CCPA. As described above, 2Hero uses cookies and similar technologies to make available certain personal information (including IP addresses, cookie IDs, and mobile IDs) to third party service providers and advertising partners to display personalized advertisements to you, or to provide similar advertising or analytics services to their other customers. To the extent that such practice constitutes a “sale” or “share” of personal information under the CCPA, you may opt-out of such “sale” or “share” of your Personal Information at any time by visiting our [Cookie Policy](/cookie-policy) and following its instructions. * Limit the use and disclosure of sensitive personal information: Although 2Hero may use "personal information", as defined by the CCPA, for the purposes described in section 4 ("Our Use of Personal Information"), including for the purpose of inferring characteristics about you, we do not use or disclose "sensitive personal information,” as defined by the CCPA, for the purpose of inferring characteristics about you, or in any way that would require a right to limit under the CCPA. As a result, we do not offer an ability to limit the use or disclosure of sensitive personal information. * Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights. ## Colorado Privacy Rights The Colorado Privacy Act ("CPA") and its implementing regulations define "consumer" as a Colorado resident who is acting in an individual or household context only and does not include residents acting in a commercial or employment context. If you are a Colorado "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law: * Access: You have the right to request to confirm whether we are processing personal data about you and to access such personal data. * Data Portability: You have the right to obtain your personal data in a portable and readily usable format. * Correction: You have the right to request that we correct inaccuracies in the personal data we have collected about you, taking into account the nature of the personal data and the purposes of processing your personal data. * Deletion: You have the right to request to delete certain of your personal data. * Opt-out of Data Processing for purposes of Targeted Advertising; Sales to Third Parties; and Profiling: As described in the section "Sales and Sharing of Personal Information" above, we do not sell personal data to third parties for money, nor for the purpose of profiling in connection with decisions that produce legal or similarly significant effects. However, we do process personal data for the purpose of displaying personalized advertisements to you, if you instruct us to do so. You have the right to opt out of the processing of personal data for personalized advertising purposes at any time by changing your cookies choices via our [Cookie Policy](/cookie-policy) and following its instructions. * Appeal: You have the right to appeal a refusal to take action on your request. You must ask us to reconsider our decision within 45 days after we send you our decision. We will endeavor to respond to your appeal within 60 days of such an appeal, including a written explanation of the reasons for the decision, and any action taken or not taken in response to the appeal. ## Connecticut Privacy Rights The Connecticut Data Privacy Act ("CtDPA") defines "consumer" as an individual who is a resident of Connecticut. If you are a Connecticut "consumer", you may have the following rights concerning your Personal Information, subject to certain limitations and exceptions under applicable law: * Access: You have the right to request to confirm whether we are processing personal data about you, and to access such personal data. * Data Portability: You have the right to obtain your personal data in a portable and readily usable format. * Correction: You have the right to request that we correct inaccuracies in your personal data. * Deletion: You have the right to request to delete the personal data provided by you or obtained about you. * Opt-out of Data Processing for purposes of Targeted Advertising; Sales to Third Parties; and Profiling: We do not sell personal data to third parties, or process personal data for the purpose of profiling in connection with decisions that produce legal or similarly significant effects. As described in the section "Sales and Sharing of Personal Information" above, we do process personal data for the purpose of displaying personalized advertisements, if you instruct us to do so. You have the right to opt out of the processing of personal data for personalized advertising purposes at any time by changing your cookies choices via our [Cookie Policy](/cookie-policy) and following its instructions. * Appeal: You have the right to appeal a refusal to take action on your request. You must ask us to reconsider our decision within 45 days after we send you our decision. We will endeavor to respond to your appeal within 60 days of such an appeal, including a written explanation of the reasons for the decision, and any action taken or not taken in response to the appeal. ## Utah Privacy Rights The Utah Consumer Privacy Act ("UCPA") defines “consumer” as an individual who is a resident of Utah acting in an individual or household context only and does not include residents acting in a commercial or employment context. If you are a Utah "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law: * Access: You have the right to request to confirm whether we are processing personal data about you, and to access such personal data. * Data Portability: You have the right to obtain your personal data in a portable and readily usable format. * Deletion: You have the right to request to delete the personal data provided by you or obtained about you. * Opt-out of Data Processing for purposes of Targeted Advertising and Sales to Third Parties: We do not sell Personal Information to third parties. As described in the section "Sales and Sharing of Personal Information" above, we do process Personal Information for the purpose of displaying personalized advertisements, if you instruct us to do so. You have the right to opt out of the processing of personal data for personalized advertising purposes at any time by changing your cookies choices via our [Cookie Policy](/cookie-policy) and following its instructions. ## Virginia Privacy Rights The Virginia Consumer Data Protection Act ("VCDPA") defines "consumer" as a Virginia resident who is acting in an individual or household context only and does not include residents acting in a commercial or employment context. If you are a Virginia "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law: * Access: You have the right to request to confirm whether we are processing personal data about you, and to access such personal data. * Data Portability: You have the right to obtain your personal data in a portable and readily usable format. * Correction: You have the right to request that we correct inaccuracies in your personal data. * Deletion: You have the right to request to delete the personal data provided by you or obtained about you. * Opt-out of Data Processing for purposes of Targeted Advertising; Sales to Third Parties; and Profiling: As described in the section "Sales and Sharing of Personal Information" above, we do not sell personal data to third parties for money, nor for the purpose of profiling in connection with decisions that produce legal or similarly significant effects. However, we do process personal data for the purpose of displaying personalized advertisements, if you instruct us to do so. You have the right to opt out of the processing of personal data for personalized advertising purposes at any time by changing your cookies choices via our [Cookie Policy ](/cookie-policy)and following its instructions. * Appeal: You have the right to appeal a refusal to take action on your request. You must ask us to reconsider our decision within 45 days after we send you our decision. We will endeavor to respond to your appeal within 60 days of such an appeal, including a written explanation of the reasons for the decision, and any action taken or not taken in response to the appeal. ## Making Rights Requests If you are a resident of one of the above U.S. states and would like to exercise any of your rights described above, please submit your rights request by using this form or by emailing us at . To protect the personal data that we maintain, we may verify your identity when you make a request. Please note that the rights described above are not absolute, and where an exception under applicable law applies, we may be entitled to refuse requests in whole or in part. For example, where responding to your request involves disproportionate effort, when we are unable to verify your identity or if the rights and freedoms of another individual would be negatively affected. In certain states (such as California), an authorized agent may submit a rights request on your behalf. We may require an authorized agent to verify their authority to submit a request on your behalf, or we may require you to verify your own identity or confirm with us that you provided the agent with permission to submit the request. We will only use the information provided for verification to confirm the requestor’s identity or authority to make the request, and for our compliance records. We endeavor to respond to a verifiable request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period (up to a total of 90 days) in writing. # Cookie Policy This Cookie Notice explains how 2Hero AB (org. 559476-1388), a Swedish corporation, and its subsidiaries (collectively, “2Hero”, “we”, “us”, and “ours”) use cookies and similar technologies to recognize you when you visit, interact with or use any of 2Hero domains and/or any of Cillers websites which make reference to this Cookie Policy (”Policy”), including [https://www.2hero.dev ](https://www.2hero.dev/)(“Websites”), as well as in the course of business, such as in connection with our events, sales and marketing activities (collectively, “Business Activities”). It explains what these technologies are and why we use them, as well as your rights to control our use of them. ## **1. What are cookies?** Cookies are small data files that are placed on your computer or mobile device when you access a website. Cookies allow websites to recognize your device next time you visit, and track your use of the digital property, browsing history, personal preferences, and interests, and improve and customise your browsing experience. Cookies may contain or transmit unique identifiers that are considered personal information under certain data protection laws, such as IP address, device information, and website usage. Cookies set by the website owner (in this case, 2Hero) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites. ## **2. What kind of cookies does 2Hero use and what do they do?** The types of cookies served through our Websites and the purposes they perform are described in the table below: | Types of cookie | Who serves these cookies | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Strictly necessary cookies:** They are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work. |

• 2Hero

• Cloudflare

• Github

• Gitbook

• Google
• Notion

| | **Performance and functionality cookies:** These cookies are used to enhance the performance and functionality of our Websites and services but are non-essential to their use. However without these cookies, certain functionality (like chat) may become unavailable or may not function properly. These cookies may be set by us or by third party providers whose services we have added to our Websites. |

• 2Hero

• Cloudflare

• Google

• Github

• Gitbook

• Notion

| | **Analytics and customization cookies:** These cookies collect information that is used either in aggregate form to count visits and traffic sources to measure and improve the performance of our Websites, understand how our Websites and services are being used, evaluate how effective our marketing campaigns are, or to customize our Websites and services for you. If you do not allow these cookies we will not know when you have visited our site, and we will not be able to monitor its performance. |

• 2Hero

• Google
• Gitbook
• Notion

| | **Targeting cookies:** These cookies are set through our site by our advertising partners and are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. If you do not allow these cookies, the advertisements you see may be less relevant to your interests. |

• Google

• Youtube

• Linkedin
• Gitbook
• Notion

| ## **3. What about other tracking technologies?** Cookies are not the only way to recognize or track visitors to a Website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”) or JavaScript (placed within the code of our Websites, which activate when you request an HTML page with JavaScript in it). Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites, clicked certain links, or opened an e-mail that we have sent them in connection with a Business Activity. These technologies allow us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third party website, to improve site performance, and to measure the success of email marketing campaigns, as Web beacons tell if an email has been opened and acted upon. Unlike cookies, which are stored on the user’s hard drive, web beacons are typically embedded invisibly on web pages (or in an email). In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. We may also use “device fingerprinting” or “browser fingerprinting”. This technology is used to identify particular machines or browsers in order to detect and prevent fraud and for information and network security. Declining cookies may not affect device or browser fingerprinting. ## **4. Do you serve targeted advertising?** Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites and/or other websites. These companies may use information about your visits to our Websites and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by using cookies or web beacons to collect information about 5 your visits to our Websites and other sites in order to provide relevant advertisements about goods and services of potential interest to you. Information collected may be used, alone or in combination with information about you we obtain from other sources (like our data partners and offline customer data), to among other things, deliver advertising targeted to your interests, including to serve ads related to our products or services when you access and use other websites and to better understand the usage of the Websites tracked by these third parties. This Policy does not apply to, and we are not responsible for, cookies or clear gifs in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit [www.aboutads.info/choices](https://www.confluent.io/cookies/www.aboutads.info/choices) or [www.youronlinechoices.eu](https://www.confluent.io/cookies/www.youronlinechoices.eu). ## **5. How can I accept or reject cookies?** You have the right to decide whether to accept or reject cookies. When you visit our Websites, depending on where you are located, we may show you a notice which tells you how and why we use certain cookies and provide you the ability to opt out of certain cookie use (other than Strictly Necessary Cookies). You can also control cookies by changing the setting for each category via the Cookie Settings at the footer of 2hero’ website or by setting or amending your web browser controls to accept or refuse all cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. The third-party advertising partners with which we work may be members of the Network Advertising Initiative or the Digital Advertising Alliance. For more information about cookies, and how to disable interest-based advertising cookies from participating companies, please visit [About Ads](https://optout.aboutads.info/?c=2\&lang=EN). For more information about how targeted advertising works, you can visit the [Network Advertising Initiative](https://optout.networkadvertising.org/?c=1) to learn more and opt-out of interest-based advertising. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit [www.aboutcookies.org](https://www.confluent.io/cookies/www.aboutcookies.org) or [www.allaboutcookies.org](https://www.confluent.io/cookies/www.allaboutcookies.org). Finally, some Internet browsers include the ability to transmit “Do Not Track” signals. The Websites do not currently process or respond to “Do Not Track” signals. To learn more about “Do Not Track”, please visit “[All About Do Not Track](https://fpf.org/thank-you-for-visiting-allaboutdnt-com/)”. ## **6. Where can I get further information?** If you have any questions about our use of cookies or other technologies, please email us at . # Terms Of Use Welcome to 2hero.dev, the website of 2Hero AB (org 559476-1388), a Swedish corporation, and its subsidiaries (“2Hero,” “we,” or “us”). This page explains the terms by which you may use our website, our Community and any other related websites operated by Cillers (“Website”). By accessing or using the Website, you signify that you have read, understood, and agree to be bound by this Terms of Use Agreement (“Agreement”) and to the collection and use of your information as set forth in the [2Hero Privacy Policy](/), whether or not you are a registered user of our Website. 2Hero reserves the right to make unilateral modifications to these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access the Website (“Users”). If you are entering into this Agreement on behalf of a company or other organization, you represent that you have the authority to bind that company or organization to this Agreement, and the terms “you” and “your” will refer to that company or organization. Please read this Agreement carefully to ensure that you understand each provision. ## **1. Use of Our Website** The Website provides a place for you to learn information about 2Hero and its products. 2Hero’s products and services are governed by separate commercial terms. Your participation in the Community is governed by the [2Hero Community Code of Conduct](/community-code-of-conduct). ### **A. Eligibility** This is a contract between you and 2Hero. You must read and agree to these terms before using the Website. If you do not agree, you may not use the Website. You may use the Website only if you can form a binding contract with 2Hero, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Website by anyone under 13 is strictly prohibited and in violation of this Agreement. The Website is not available to any Users previously removed from the Website by 2Hero. ### **B. Website** Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Website for your personal, noncommercial use only and as permitted by the features of the Website. 2Hero reserves all rights not expressly granted herein in the Website and the 2Hero Content (as defined below). 2Hero may terminate this license at any time for any reason or no reason. ### **C. Website Rules** You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Website in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Website in a manner that sends more request messages to 2Hero servers than a human can reasonably produce in the same period of time by using a conventional online web browser (except that 2Hero grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from [https://www.2hero.dev](https://www.2hero.dev/) for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Website; (vii) collecting or harvesting any personally identifiable information from the Website; (viii) using the Website for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Website; (xi) accessing any content on the Website through any technology or means other than those provided or authorized by the Website; or (xii) bypassing the measures we may use to prevent or restrict access to the Website, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein. Accessing any audiovisual content that may be available on the Website for any purpose or in any manner other than Streaming (as defined below) is expressly prohibited unless explicitly permitted by the functionality of the Website. “Streaming” means a contemporaneous digital transmission of an audiovisual work via the Internet from the Website to a User’s device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the User. We may, without prior notice, change the Website; stop providing the Website or features of the Website, to you or to Users generally; or create usage limits for the Website. We may permanently or temporarily terminate or suspend your access to the Website without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement. You are solely responsible for your interactions with other Website Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. 2Hero shall have no liability for your interactions with other Users, or for any User’s action or inaction. ## **2. Our Proprietary Rights** The Website and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the “2Hero Content”), and all intellectual property rights related thereto, are the exclusive property of 2Hero and its licensors. 2Hero and other marks or logos of 2Hero or third parties are trademarks or service marks of 2Hero or such third parties and may not be used in any manner without the express prior written consent of the respective owner. 2Hero’s use of any third-party marks or logos does not indicate any affiliation or other relationship with such third parties. Violations. We may, ourselves or through our agents, investigate any violation of this Agreement and take appropriate remedial action. Disclaimer. 2Hero is not responsible for any third-party content or products, whether or not we reviewed or moderated such content. Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any 2Hero Content. Use of the 2Hero Content for any purpose not expressly permitted by this Agreement is strictly prohibited. You may choose to or we may invite you to submit comments or ideas, whether about the Website or anything else (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place 2Hero under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance or other receipt of your submission, 2Hero does not waive any rights to use similar or related ideas previously known to 2Hero, or developed by its employees, or obtained from sources other than you. ## **3. No Professional Advice** If the Website provides professional information (for example, medical, legal, or financial), such information is for informational purposes only and should not be construed as professional advice. No action should be taken based upon any information contained on the Website. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area. ## **4. Privacy** We care about the privacy of our Users. You understand that by using the Websites and the community you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our [Privacy Policy](https://legal.cillers.com/privacy-policy), and to have your personally identifiable information collected, used, transferred to and processed in the EU and the United States. ## **5. Security** 2Hero cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. ## **6. Third-Party Links and Information** The Website may contain links to third-party materials that are not owned or controlled by 2Hero. 2Hero does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Website, you do so at your own risk, and you understand that this Agreement and the [2Hero Privacy Policy](/) do not apply to your use of such sites. You expressly relieve 2Hero from any and all liability arising from your use of any third-party website, service, or content. Additionally, your dealings with or participation in promotions of advertisers found on the Website, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that 2Hero shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers. ## **7. Indemnity** You agree to defend, indemnify and hold harmless 2Hero and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Website, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any content that is submitted by you or someone on your behalf, including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Website with your unique username, password or other appropriate security code; or (vii) arising out of Content you submit or publish. ## **8. No Warranty** The Website is provided on an “as is” and “as available” basis. Use of the Website is at your own risk. To the maximum extent permitted by applicable law, the Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from Cilers or through the Website will create any warranty not expressly stated herein. Without limiting the foregoing, 2Hero, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the Website will meet your requirements; that the Website will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Website is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Website is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Website. 2Heor does not warrant, endorse, guarantee, or assume responsibility for any product or Website advertised or offered by a third party through the Website or any hyperlinked Website or Website, and 2Hero will not be a party to or in any way monitor any transaction between you and third-party providers of products or services. Federal law, some states, provinces and other jurisdictions (”Jurisdictions”) do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement will not apply to the extent prohibited by applicable law. ## **9. Limitation of Liability** To the maximum extent permitted by applicable law, in no event shall 2Hero, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this Website. Under no circumstances will 2Hero be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Website or the information contained therein. To the maximum extent permitted by applicable law, 2Hero assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Website; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website; and/or (vii) user content or the defamatory, offensive, or illegal conduct of any third party. In no event shall 2Hero, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to 2Hero hereunder or $100.00, whichever is greater. This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if 2Hero has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. Some Jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from one jurisidiction to another. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law. The Website is controlled and operated from facilities in the EU and/or the United States. 2Hero makes no representations that the Website is appropriate or available for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable laws and regulations, including but not limited to export and import regulations. You may not use the Website if you are a resident of a country embargoed by Sweden, EU or the United States, or are a foreign person or entity blocked or denied by Sweden, EU or the United States government. Unless otherwise explicitly stated, all materials found on the Website are solely directed to individuals, companies, or other entities located in the EU and the United States. ## **10. Governing Law, Arbitration, and Class Action/Jury Trial Waiver** ### **A. Governing Law** You agree that: (i) the Website shall be deemed solely based in Sweden; and (ii) the Website shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than Sweden. This Agreement shall be governed by the internal substantive laws of Sweden, without respect to its conflict of laws principles. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Swedish Arbitration Act (SFS 1999:116). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the courts located in Stockholm, Sweden for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Stockholm, Sweden is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable. ### **B. Arbitration** Read this section carefully because it requires the parties to arbitrate their disputes and limits the manner in which you can seek relief from 2Hero. For any dispute with 2Hero, you agree to first contact us at and attempt to resolve the dispute with us informally. In the unlikely event that 2Hero has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by The Stockholm Chamber of Commerce Arbitration Institute ("SCCAI"), under the Optional Expedited Arbitration Procedures then in effect for SCCAI, except as provided herein. SCCAI may be contacted at [https://stockholmshandelskammare.se/en/scc-arbitration-institute](https://stockholmshandelskammare.se/en/scc-arbitration-institute/). The arbitration will be conducted in Stockholm, Sweden, unless you and 2Hero agree otherwise. If you are using the Website for commercial purposes, each party will be responsible for paying any SCCAI filing, administrative and arbitrator fees in accordance with SCCAI rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. If you are an individual using the Website for non-commercial purposes: (i) SCCAI may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from SCCAI; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing 2Hero from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights. ### **C. Class Action/Jury Trial Waiver** With respect to all persons and entities, regardless of whether they have obtained or used the Website for personal, commercial or other purposes, all claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action or other representative proceeding. This waiver applies to class arbitration, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s claims. You agree that, by entering into this Agreement, you and 2Hero are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind. ## **11. General** ### **A. Assignment** This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent, but may be assigned by 2Hero without restriction. Any attempted transfer or assignment in violation hereof shall be null and void. ### **B. Notification Procedures and Changes to the Agreement** 2Hero may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our Website, as determined by 2Hero in our sole discretion. 2Hero reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. 2Hero is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. 2Hero may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the bottom of this page and notify you that material changes have been made to the Agreement. Your continued use of the Website after any such change constitutes your acceptance of the new Terms of Use. Any changes will take effect 30 days after they are posted. If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to access) the Website. ### **C. Entire Agreement/Severability** This Agreement, together with any amendments and any additional agreements you may enter into with 2Hero in connection with the Website, shall constitute the entire agreement between you and 2Hero concerning the Website. There are no third-party beneficiaries to this Agreement. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. This Agreement will be binding upon and inure to the benefit of the parties hereto, their successors, and permitted assigns. Except set forth in the section above entitled “Changes to Agreement”, all amendment to this Agreement must be made in writing signed by both parties. ### **D. No Waiver** No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and 2Hero's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. ### **E. Contact** Please contact us at with any questions regarding this Agreement. # Community Code Of Conduct Welcome to The 2Hero Community (”Community”), hosted by 2Hero AB (org 559476-1388), a Swedish corporation, and its subsidiaries (“2Hero,” “we,” or “us”). 2Hero is dedicated to providing the best community experience possible for all Community participants (”Participants”). Our goal with the Community is to foster knowledge sharing, sparking inspiration and providing a supportive environment for all that want to build better software systems faster. All are welcome to join, from beginner to expert. The 2Hero Community Code of Conduct (”Code of Conduct”) governs how we all behave in this Community. **Please report misconduct and inappropriate behavior to** [**community@2hero.dev**](mailto:community@2hero.dev)**.** ## **Expectations For All Community Participants** ### Be Welcoming All Participants should feel welcome. Please make the extra effort to welcome new Participants and help everyone to feel included in our Community. ### Be Kind And Loving Toward All We expect all Participants to be kind and loving to all. When resentments and negative judgements arise, we have the opportunity to learn and upgrade our old ideas. We are patient and open to learning from other’s perspectives. ### Be Of Service Our objective is that all Participants get what they need to be able to participate in a nice and productive way. We ask all Participants to be on the lookout if there is anyone that seems to need anything that you can help them with. Eg. If you spot someone standing alone, please go to them and have a chat and introduce them to others. This is one of the simplest, yet most valuable and rewarding, actions you can take. We welcome all Participants to be part of our group of volunteers (”Volunteers”). This is an excellent opportunity to have a good time, learn how to run great events and network. We have lots of different services commitments, from welcoming guests in the entrance to helping out with technical support at our hackathons. We also organize special dinners for our Volunteers. ### Ask For Service It is much easier for others to be of service if you ask for help or assistance when you need it. ### **Be Conscientious** We are fortunate to have sponsors that invest a lot of money, volunteers that invest their time and location partners that offer their office space to our Community. Let’s appreciate their contribution by showing up and being on time. **Show up, if you sign up!** Our events are very popular and usually we have a long waiting list. So if you sign-up for our events but don’t show up, you are likely preventing someone else from participating. The prevalence of registered participants that don’t show up has forced us to oversubscribe our events, which has, in some rare instances, led to us having to block a few late-comers at the door, because of fire security policies. And, in many other cases, it has led to empty chairs at our events while some that would really like to attend are stuck on the waiting list. Please unregister as quickly as possible when you become uncertain that you can attend an event so we can open up the possibility for others to register. If you unregister the day before or the same day as the event, it will be hard for others to make last minute arrangements to be able to attend the event.